.Stephanie,a supervisor was very rude and the opposite agent advised me ifI wanted to go t oMonterey before I should have a taxi.the agent didn't gave me the seats that Exclusive assistant experienced provided me due to my disability Ifound after my 3rd try Darlene
I am producing to inform you of my Awful experience traveling on American Airways. 1st off, I was verified on flight # 1696 from New Orleans to Chicago for a 5:fifteen departure on 7/nine/07. Of course following many adjustments to this departure time with little or no conversation from an Airline representative concerning the hold off (right until the flight time elapsed and no updates had been created) I inquired and acquired the hold off was a direct result of inclement weather. On arrival to Chicago’s O’Hare Airport, I uncovered that soon after presenting to my departure gate for my relationship, which the flight # 4169 departed underneath 20 minutes before my arrival at the gate.
I not too long ago flew back again from Raleigh Durham to LA airport. It absolutely was five hrs. Of distress for me to put up that has a crying twenty month previous over the flight.
3) May well 5 at HPN we experienced to seek out chair…girl attendant couldn't press passenger up ramp onto aircraft, so he walked…..Once we arrived at ORD we experienced to find chair at A different gate….
I wished to vent my irritation Using the baggage scenario together with your airline. Everything else was superior, but the way my baggage was handled would make me Feel 2 times just before reserving with AA yet again. I had been charged $25 Each and every way for one bag, not becoming told my bag may be carried on for no charge. To include insult towards the $50 charged, my bag was weakened on the skin on staying returned to me.
Document LOCATOR PKWHHY AMERICAN EAGLE Our granddaughter graduated from New Mexico Point out on May 14th. Our strategy was to fly the next morning to Phoenix on Flight 5635 We arrived in the airport at 4:thirty am on Might fifteenth and our flight AT six:15 AM was cancelled resulting from deficiency of communications for your pilot to direct his flight. Unfortunately, there have been no other flights to Phoenix that working day. So we were given an right away remain in El Paso. We had now turned inside our rental motor vehicle As a result we were being stranded in the hotel for your working day!!. The travel agent rescheduled our flight for the next day May perhaps sixteenth. We ended up looking at our tickets later on in the working day and recognized anything was Improper with our tickets so we went again to your airport and talked towards the agent and we only had a flight to PHOENIX. No flight were scheduled to Puerto Vallarta on that working day!!! If we experienced not checked Together with the agent we would have been layed above in Phoenix for another day. We experienced also upgraded our seats so we lost above $two hundred in costs.
The complete opposite is your employee Liibide (sorry I didn’t get the spelling of his identify). I be reluctant to phone him a Purchaser Service Rep. He did help me with a few challenges I'd on see page my outgoing flight but generally was of no help in any respect with my return flight.
Also propose that each passenger set there stick with it in dimension checker so all passengers are taken care of equitably.
American Airlines has the worst customer service of all airlines I've Employed in my 63 several years. My spouse’s anniversary earrings ended up stolen away from her suitcase on June twenty, 2013 and Client service has REFUSED to Get in touch with us again following reporting the thief the day it transpired.
My partner And that i experienced a flight leaving Richmond Virginia with a remaining location of Seattle Washington. We're familiar with traveling and experienced flown other Airways earlier that week planning to and from several Locations. We had all our details and went to utilize the American Airways kiosk to print our boarding passes. The kiosk didnt check with if those people who are flying are military services staff so we started above and waited in line to speak to the agent on the counter. After we were up with the counter we explained to a lady behind the counter that my partner is during the army and we had two baggage to check in. Thats after we have been informed that our baggage where by about weight and It might be 250$ more. We requested to the Woman to show us exactly where the deal pricing is penned. She was not able to deliver that details and went on to inform us we could appear it up ourselves. My partner who is enlisted inside the U.S. Coastline Guard has not experienced to pay more or any total for baggage, on orders or personal. My partner gave her the 250$ and that's if the agent we had been Talking with quickly turned extremely rude and threatened to cancel our complete flight.
British Airways don’t permit us to use the lounge facility in London.This certainly takes absent the pretty privileges we thought we experienced attained over the years.
This can be the worst flight knowledge I have at any time had in an extended lifetime of both of those business enterprise and holiday air vacation. AND It is far from In excess of YET! Our return flight headed home–Flight AA81 leaving London Heathrow on Monday, 6/27–was several hours late. Okay. Then we had been diverted to Oklahoma Metropolis to tackle fuel as a consequence of weather over Dallas. Okay. We arrived Dallas 4 several hours late. Not so ok. There were NO brokers at Customs as promised numerous instances by crew and pilot over the London-Dallas flight. We found our solution to the terminal and have been booked on AA 361 to Denver (our destination), which were rescheduled three times already. It was rescheduled once more from an 11:30 departure to midnight. We hustled within the aircraft, went into the runway and have been told via the pilot the crew experienced to stop Doing the job.
The worst practical experience in my everyday living.Initially flight was delayed for 3 hrs as the flight attendants didn’t present up. Then we have to run to catch our following flight.Once we get around the airplane they convey to us We now have no pilots and were not permitted to get off the airplane.
rosity to us shareholders. Administration and all staff of AAL are obviously doing an awesome career, reflected inside the regular increase of